AllSpyMonitor Support Center
If you have problems installing or running AllSpyMonitor, please make sure you are using the last released version of AllSpyMonitor. If your problem repeats, please contact us via e-mail.
The AllSpyMonitor support team is committed to providing customers with the best support possible. If you have problems installing or running AllSpyMonitor, please don't hesitate to contact us via e-mail.
Our support e-mail is: allspymonitor@godsw.com
Please be sure to include the following information with your email so that we may better assist you:
- Version of AllSpyMonitor installed
- Operating System Version (98/ME/XP,2000,2003,Vista)
- Browser type & version (if related to issue)
- Chat program(s) used (if related to issue)
We will do our best to reply promptly.
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FAQ
I can not find AllSpyMonitor.exe, where is it?
During installation, there no file is placed on the desktop or the Start Menu. You should find the .exe file in the directory which you set when you installing the software at the beginning. By default, the file is located at: C:\Program Files\Allsm.
How to view keystroke logs and screen snapshot files?
Open the Explorer, find the directory of "screenshot storage location" and "keystroke storage location" as you set before, then you will find there are log files named by current date or time.How to Uninstall?
At first, you should stop monitoring, and then execute the file "unins000.exe" in the software setup directory. By default, the file is located at: C:\Program Files\Allsm.
How to get the fully version of AllSpyMonitor?
If you want a no function limited version of AllSpyMonitor, just click the "Purchase" button on the software or on our website: http://www.allspymonitor.com After you have purchased AllSpyMonitor, an E-mail with registration code and detail register guide will sent to you.
Is there any hotkey to make the software visible?
In order to make the monitoring acts more stealthily that the user won't know its existence, there is no hotkey was set to active the software.
Is Allsm detectable by others using my PC?
Allsm has a variety of stealth features that make it virtually undetectable to others. So regular other user of your PC could not detect Allsm is running on background.
